Returns & Exchanges

At New India Bazar San Francisco, we strive to ensure the highest quality for our grocery and specialty items. If you are not completely satisfied with your purchase, you may return eligible items within 7 days for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure the items are in their original packaging and have not been opened; please note that perishable goods and frozen items cannot be returned for food safety reasons.

• 2.
  Gather Documentation

  Locate your original paper receipt or digital order confirmation email to facilitate a quick processing of your return at the customer service desk.

• 3.
  Visit Our Store

  Bring the items and your proof of purchase to our San Francisco location during standard operating hours to speak with a store associate.

• 4.
  Receive Refund or Exchange

  Once approved, we will process your refund to the original payment method or provide an immediate exchange for a replacement product.